Privacy Policy

SoleScription LLC (“SoleScription”, “we”, “us” or “our”) values your privacy and is committed to protecting your personal information. SoleScription is an online service that allows consumers to purchase memberships for the monthly delivery of products offered or made available through the Site (“Membership(s)”) and rents, sells, and delivers high quality shoes to its members (collectively, the “Services”).


This Privacy Policy applies to (the “Site”). This Privacy Policy describes how and when SoleScription collects, uses and shares your information when you visit the Site or use our Services.


By using our Site and/or purchasing a Membership you consent to this Privacy Policy and the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize SoleScription to use your information in the United States and any other country where SoleScription operates as described herein. Accordingly, please be sure to read this Privacy Policy before using the Services or submitting information to us.


This Privacy Policy may change from time to time and your continued use of the Services after we make changes constitutes acceptance of such changes, so please check this Privacy Policy periodically for updates. This Privacy Policy is incorporated by reference into the SoleScription Terms of Service (and in the event of any inconsistency between the Terms of Use and this Privacy Policy, this Privacy Policy shall govern). If you have any questions or comments about this Privacy Policy, please contact us at



During the registration process, we collect personal information such as your name, email address, phone number, billing and shipping addresses, date of birth and credit card information. When we use the term “personal information,” we mean the information listed above as well as any other information that identifies you. Additionally, we may request other information, such as your shoe size, product and style preferences and demographics, that help us in improving our product and service offerings.


In addition, through the Site, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies. This gives us valuable information about your customer shopping experience and is used only to improve your experience with our Site. Most browsers can be set to prevent cookies or to notify you when one is being placed.


If you choose to invite an individual to join our Site, you will need to provide her/his email address. SoleScription stores this information to confirm qualifying orders attributable to your account and to track the results of the invitation referrals.



We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may also track your past transactions and information submitted to us in the form of a quiz in order to help us in improving our product and service offerings. In addition, we may notify you about new services or special promotional programs, or send you offers or information.


The personal information you provide to us will also be added to our databases and used for future communications regarding product offerings or other special promotions, including via email and text message. If you wish not to receive these emails you may remove yourself from our list by following the instructions at the bottom of each e-mail or by emailing us at By registering with SoleScription, you are automatically subscribed to our email, but may choose to opt out of our email or text message list at any time.


We may permit certain trusted third parties to access your information in connection with their performance of services to maintain and operate the Site and certain features on the Site. For example, we may use third parties to host the Site, operate various features available on the Site, send emails, analyze data, provide search results and links and assist in fulfilling your orders. Our website is hosted on the Shopify platform and Shopify additionally collects personal and other information when you access the Site. Please also review Shopify’s terms of use and privacy policy.


To provide services you have requested, it may be necessary to provide your personal information to SoleScription merchants and or service providers in order to aid redemption of services requested. Logistics services may utilize supplied information only for completing your delivery.


We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.


We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, and may further use or disclose information if we, in our sole discretion, believe it is necessary in order to enforce our terms of use (available at of use), carry out our obligations and enforce our rights, including for billing and collections, otherwise protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.


We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.


Additionally, we may provide links to websites controlled by third parties. We have no control over these websites and our privacy policy does not apply to these third party websites. Please consult the privacy policy of the website you are visiting.



We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.


SoleScription takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. All orders are transmitted over Stripe via the Shopify platform. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.


Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.



You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.


If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Contributions, is governed by our terms of use (available at of use).



We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use SoleScription and the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.



You may update, correct or delete information about you at any time by sending an email with your request to If you wish to deactivate your account, please email us at, but note that we may retain certain information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.



If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. We will not otherwise inform you of the changes and your continued use of SoleScription and the Site indicates your assent to the Privacy Policy as posted.